1 post tagged “tnt”

Today should have been the day.
I mean the day I would have finally received Duke Fleed, my MacBook Pro. I have ordered it together with an int'l keyboard for my iMac.

After waiting almost all day, I had to go attending a lesson at the university, so I said my parents to get my laptop. But the courier presented himself only with the keyboard. My parents didn't know that I was waiting for two items, but still asked the man if there was another, since it was pretty clear that the laptop was not there.
He answered that it was the only pack he had to deliver, and my parents took it and immediately called me on my mobile.

I got back to check the situation: the packing list clearly stated that two package were to be delivered. So I called, really angry, both TNT (the courier in charge) and Apple. TNT said that they would have called me back, while Apple said that sometimes it happens, and not to worry for my MacBook Pro.

When TNT called back, they said the delivery man had just forgotten the second package, which will be sent back tomorrow. Impossible! It was written on the packing list, and my mother asked for a second pack. I think the delivery man deliberately tried to stole my laptop, but, since I immediately called TNT, came up with the "oh my god, I forgot" story.

I'm pissed off by the poor reliability of this courier, and of the delivery systems in my country. Absurd taxes, exasperating slowness and theft are making impossible to count on e-Commerce for shopping. I wonder if Voxers of other countries in Europe had same experiences, but, sadly, I think Italy is especially keen on this kind of behavior.